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Great place to live submitted by Moriah B. - |Recommended: YesIt is a great place to live, the staff is super friendly, and maintenance requests are fixed promptly Yes, it might be a little on the expensive side, but with all the extra amenities, it's worth it Great place for kids as well, they do community events which are always exciting. There aren't any problems that I can think of, I've lived a lot of places, but so far this is my favorite
response from property -Thank you for the review Moriah! We enjoy having you as a resident at Orchard Park. Please let us know if there is anything that we can improve upon going forward.
Awesome submitted by Jonah N. - |Recommended: YesThis is actually our first place since we moved out of our parents houses and got married. We've been here for a couple years now and haven't regretted it. It's a great home
response from property -We appreciate the review Jonah! Of course, let us know if there is anything we can do to make you and your family more comfortable here.
Living Large at Orchard Park submitted by Vera C. - |Recommended: YesI have not found a friendlier or more accommodating staff than here at Orchard Park.
response from property -Thank you for the review Vera! We appreciate having you as a tenant here.
Parking An Issue Rent Expensive But Otherwise Great Placesubmitted by Ryan H. - |Recommended: YesSecond year living here, parking and high rent are my biggest issues. Aside from those two things, this is a really great place to live.
Orchard Park Apartments Reviewsubmitted by German C. - |Recommended: NoThe insulation is bad as smoking from neighbors easily enters the surrounding apartments. The smoke odor is so strong it seems as though someone is smoking inside your apartment. It appears that at least 25 of all tenants smoke as you smell it often. Besides that the complex is very nice and mostly quiet You are usually kept informed of events or changes, through the monthly newsletter. If you don't mind the consistent smell of smoke than I recommend this complex.
Clean and freindlysubmitted by Nathan W. - |Recommended: YesSafe neighborhood, quiet, clean, and family oriented.
response from property -We appreciate your feedback Nathan!
I Love Living In Orchard Park submitted by Paula C. - |Recommended: YesIt is a lovely property and I love living here, there is only one problem...I live on the side with the trees and I have noticed I have some lazy neighbors that park their cars out front and it is a problem...it's a problem for the school bus and it is a problem for taxi pick ups. I think you should tow these vehicles. Then living here will be perfect,
response from property -Good morning Paula, We appreciate your feedback and your residency at Orchard Park.Please let us know if there is anything else we can do to make your time with us more enjoyable! -Orchard Park Management
I love itsubmitted by Andrea G. - |Recommended: YesNeighbors can definitely be heard walking and the WIFI was a horrible disaster but its better now so I'm happy
response from property -Good Afternoon Andrea, Thank you so much for the review! It makes our staff very happy to hear that you are enjoying your home and I'm so glad that the internet issue is improving! Expect even more improvements over the next month as they finish upgrading the property to Fiber internet! Please do not hesitate to contact the office or our After Hours Security Team if the noise level ever exceeds normal noise! Thank you again, Hillary Dodwell Property Manager Orchard Park Apartments
Nice Placesubmitted by Regan H. - |Recommended: YesOrchard Park is a nice place to live. Its overall fairly quiet and the grounds are usually very clean.
response from property -We appreciate your review Regan! Please let us know if there's anything we can do to make your time here more enjoyable!
Nice, but hallways are always trashysubmitted by Bernadette O. - |Recommended: YesHappy with the apartment, just wish the carpet was new, if you go barefoot or socks they get dirty, I don't think it was cleaned before move in.
response from property -Good Afternoon Bernadette, Thank you very much for the online review! We truly appreciate all feedback from residents so that we are always improving the property! I am so sorry that you had issues with the carpet during your move in time. I can assure you that we have all carpets professionally cleaned after each resident moves out however it is possible that we should have done an additional cleaning. I noticed that you and Regan are in the process of renewing the lease agreement! I would be happy to set up a free carpet cleaning as part of her renewal offer. Give us a call if this is something you would like to have done and we will get it scheduled! Sincerely, Hillary Dodwell Property Manager Orchard Park Apartments
Horrible staff membersubmitted by Amanda - |Recommended: YesHad horrible staff service from one member... We have been having problems with our neighbors an honestly feel like it's a racist issue against us.. Tried to talk with manager and she wasn't available so my husband spoke with an older woman.. She bluntly told him it was our fault for moving here in the first place especially since we have toddlers to live on the second floor... We have asked to be moved downstairs and we have to wait... Other staff members are great and friendly an are helpful... maintenance is great always on time... But my problem is still ongoing with this neighbor and still has not been resolved
response from property -Good Afternoon Amanda, I would like to sincerely apologize for your bad experience with our office staff and this will be immediately addressed with each member of our team. We strive to take care of all resident issues within a timely manner and I am upset that we have failed in this instance. I also want to reassure you that we are aware that you would like a ground floor, 2 bedroom apartment and will contact you as soon as one becomes available. Thank you again for making us aware of the situation and helping us make Orchard Park a better place to live. Sincerely, Hillary Dodwell Property Manager Orchard Park Apartments
Awesome placesubmitted by Matthew R. - |Recommended: YesThe property and staff are wonderful, we have called this place home for the last 4 years and hope for many more. Keep up the awesome work guys
response from property -Matthew, We sincerely appreciate this review and hope to have you both as residents for a long time! I noticed you marked low on the noise section, are you having noise issues with your neighbor? Please let us know if it is ever above normal noise level and we will be happy to help resolve the issue! Thank You, Hillary Dodwell Property Manager Orchard Park Apartments
This is a nice place to livesubmitted by Laurie H. - |Recommended: YesFriendly staff, large closets, any problems are fixed right away.
response from property -Good Afternoon Laurie, We sincerely appreciate your online review! Please let us know if there is anything we can improve on in the future! Thank You, Hillary Dodwell Property Manager Orchard Park Apartments
A nice propertysubmitted by Tony K. - |Recommended: Yesits a nice place with friendly staff
response from property -Good Afternoon Tony, Thank you very much for the kind review! I noticed that you marked low on Parking and Noise. You are welcome to contact the office of DPSA if you are ever experiencing excessive noise levels and we will be happy to help resolve the issue! Please let us know if there is anything we can improve on in the future! Sincerely, Hillary Dodwell Property Manager Orchard Park Apartments
Good but has it's issuessubmitted by DAnglia D. - |Recommended: NoThe Good these apartments are beautiful. I enjoyed living here with such sweet neighbors. Maintenance always came in a timely fashion to fix whatever needs we may have had. Neighbors are really kind and open. The Bad Can be noisy at times due to neighbors. Always new management, or someone different in the office, and they don't always get back to you. The Ugly Had 2 packages in the office that was food, spoiled because we never received a note in our mail box. My license plate was stolen, and someone broke my window trying to get into my car. I told them about it and they basically said tough luck. For a place that promotes safety and security, for something to happen to my car twice, I didn't feel secure at all. And lastly, a friend of mind was being stalked by one of the groundskeepers and when she told the office about it once again it was, tough luck. Overall, I'm happy to be moving from this side of town and wouldn't want to live here again.