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Good, but be mindfulsubmitted by Ashton - |Recommended: YesOur experience was pretty good at Orchard Park. The rates are better than most places in Springfield. Some of the staff are helpful, but there seems to be a very high turnover rate in the office. It is important to consider the part of town into which you would be moving before living here. There have been many, many break-ins and incidents for which police were required to be on the property. This comes with the neighborhood.
Relaxing and Convenientsubmitted by Shaelyn J. - |Recommended: YesI love living here. Plenty of privacy and very classy, quiet community.
response from property -We appreciate the feedback Shaelyn! Please let us know if there is anything we can do to make your time at Orchard Park more enjoyable.
Very poor hospitalitysubmitted by Ashley B. - |Recommended: NoMaintenance is the only aspect that keeps this property alive. They are quick, friendly, and respectable. The office however has no hospitality skills. I have had many problems with getting mail and packages. They say they don't have my packages when they do and never go above and beyond to look further in the mailroom. Instead, they only check the computer system to determine if they have packages which has a rep for being faulty in the past. The only reason I was able to get my packages was by personally asking them to look further and further. Another issue pertains to using the office phone. I had problems with my cell phone and asked the older lady if I could make a phone call with their phone which she was hesitant to let me do until I asked other employees in the office to override her decision. Lastly, I have had issues with late fees on rent. I signed a document at the office stating that I have moved out early and even turned all my keys in. Regaurdless of this, they still decided to send late fee notices to the apartment rather than my email which backfired on me with late fees pilling up due to not receiving the notices. I have a bachelors degree in hospitality and I can assure you that these people have absolutely little to no skills in this field which is known for putting customers first.
Very cozy Layoutssubmitted by Jacob C. - |Recommended: YesLove these apartments. the only thing is that you can and will hear your neighbors. And hope you don't get a smoker above you because you can't open your door then unless you want smoke in your apartment.
Good Apartmentssubmitted by Montana D. - |Recommended: YesVery nice and clean Apartments
Great Managementsubmitted by Sherry B. - |Recommended: YesThe management is the best Great attitudes, friendly and great service. They actually served breakfast curb side this morning for their tenants I love the Pet Friendly environment the management does what it can to keep the waste to a minimum when tenants don't mind their manners and pick up after their pet. I can hear the neighbors above me, but that goes with apartment living. Overall I give this complex an A
response from property -Thank you for the feedback! We appreciate having you as a tenant. Please let us know if you have any other questions, comments or concerns going forward.
Peacefulsubmitted by Jarrett B. - |Recommended: YesIts a good place to live. Maintenance is very timely.
Great Place to Livesubmitted by Courtney C. - |Recommended: YesIt's a great community for a great price. Nice apartments with great staff and plenty to do. Would recommend to anyone
I think the property was extremely pretty.submitted by Amanda L. - |Recommended: YesI would tell someone that living at Orchard Parks was very nice experience. It was my first ever apartment and I loved it. The staff was always very helpful with any questions I had. The maintenance was always reliable. I never had any problems with paying rent and they never overcharged me.
response from property -Thank you for the review Amanda! We appreciate your time at Orchard Park and wish you the best of luck with your future endeavors!
I Love It Heresubmitted by Katie M. - |Recommended: YesMy apartment looks brand new. The maintenance people are great. Super easy to put in a work request, quick response. I enjoy interacting with the office staff. They are friendly and eager to help with any complaint. I love that this is a dog friendly complex. My dog and I frequent the dog park and office. I have not had any issue with parking. The only noise is from I-44, which I do not hear from my apartment. The gym has new equipment and is clean. I have only lived here 4 months and I have really enjoyed living at Orchard Park. I am looking forward to the pool opening up for the summer.
Great place to live if you are on a tight budgetsubmitted by Haley S. - |Recommended: YesThis is a great place to live if you are on a tight budget. The price is reasonable for the space of the apartments. Some of the neighbors are noisy, but that's what is given to you when you are in apartment living. Overall, it honestly isn't the worst place you can live in Springfield.
Highly Recommend submitted by Erin W. - |Recommended: YesI've lived here for almost three years now and haven't had a single issue. Everyone in the office is super nice and maintenance is awesome and extremely nice. Any time I've submitted a work order it has been taken care of right away. There is so much space outside too not just sidewalks or roads. Lots of grass. And the dog park is a great feature too. It's a great place for a great price. I would highly recommend.
response from property -We greatly appreciate your long time residency and your review! Please let me know if there is anything we can do to make your time at Orchard Park more enjoyable.
Always Noisysubmitted by Nicole - |Recommended: NoThere is always someone running up and down the stairs all the time. If its not the stairs then someones children are screaming and hollering. Our bathroom always smells like weed, we have to keep a scentsy running all the time. When we upgraded to another apartment in the complex it was a complete nightmare. Other than those things everything else is fine I suppose. If you are moving in for something temporary while you are looking for something different than it's not so bad.
The best apartments yet submitted by Josh B. - |Recommended: YesThese apartments are very nice and I like the perks to living here. I would feel more comfortable if there were cameras but overall the staff is just the best group of people to rent from and very friendly. It is very quiet here and the neighbors are great. I love going to the dog park with my girlfriend and I like the basketball and Tennis ball court Overall 4 stars for apartments
response from property -Thank you for the review Josh! We appreciate having you as a resident at Orchard Park. Please let us know if there is anything we can do to make your time here more enjoyable!
A little pricey but still quality submitted by Jeremy B. - |Recommended: YesWhile it is a little pricey, the quality of the apartments are high. The staff are very helpful and courteous. There have been no problems with any of the neighbors that have escalated too high. The only negatives are that no one knows how to pick up after their dogs, and of how many people have dogs on the banned list. The staff maintenance and groundskeepers included are very good though and will help you with any problems you have.
response from property -We appreciate the review Jeremy! In certain circumstances, we are required to accept dog breeds that are on the restricted list. Please let me know if there is anything we can do to make your time here more enjoyable.